Watch this ITN interview (4m 30s) with Kore and Hargreaves Lansdown
While front office transformation has swept through the industry, creating modern experiences that hook customers and pull them in, the same cannot be said about the back office.
Here, deep in the heart of how financial firms function, there is still heavy reliance on manual processes and legacy technology – especially when it comes to product lifecycle management.
Inefficiencies. Scattered information. Data errors. And those are just the internal hurdles to jump over. Layer in growing compliance challenges thanks to an ever-changing regulatory landscape, and financial firms are under pressure to deliver on back-office transformation to empower customers and ensure good outcomes. And product management is the first port of call.